If you are an internet shopper or use an online wish list then you probably would have been troubled by the news back in April that 77 million people using the PlayStation Network has all become the victims of data theft after criminals hacked into the service and stole personal details.
Sony’s immediate response was to shut down the service immediately, and so it has stayed since. However two months after the incident, it would appear that the service is to resume operations globally.
Fortunately initial reports which suggested that the credit card details of the service’s 77 million users had also been stolen have proven to be false. Though there is no doubt that Sony’s reputation as a safe online shopping platform did take a sever beating.
It took more than a month for both the PlayStation store and PlayStation Online to have their functionality restored in Europe, in Japan, Sony’s core domestic market, resumption of normal service has taken even longer, as a result of insistence by the Japanese government, that the company prove its ability to provide a safe online shopping platform, providing adequate data protection.
The direct cost to Sony caused by the attacks is currently measured at around £105 million, but of course the true extent of the damage may not be appreciated for some time.
The company’s customers will once again need to be convinced that they are able to trust the company with their confidential information, and whilst Australian Debit Card information has not been stolen, there is no doubt that some will be cautious are even hesitate to part with cash directly on the Sony PlayStation website.
The high profile nature of Sony’s hack attack must surely alert other big companies that consumers really value security when it comes to online shopping.

